For general enquiries please contact our Head office on:
+44 (0)20 8624 4300

If you have any queries regarding our products and services we are happy to help. Contact our Customer Support team by:

Email:

wdfcustomer.services@worlddutyfree.com

Tel:

+44 (0)17 8447 5509

Post:

World Duty Free
Customer Support Team
Runnymede Warehouse
Windsor Road
Egham
Surrey
TW20 0AE
United Kingdom

Our office is open 09:00– 17:00 Monday to Friday (excluding Bank Holidays).

For information on our returns policy, please see our Refund Guarantee.