Contact Us

For general enquiries please contact our Head office on:
0044 0208 6244300

If you have any queries regarding our products and services we are happy to help. Contact our Customer Support team by:

Customer Services



+0044 01784 475509


World Duty Free
Customer Support Team
Runnymede Warehouse
Windsor Road
TW20 0AE
United Kingdom


Our office is open 08:00 - 18:00 Monday to Friday (excluding Bank Holidays) and 09:00 - 17:00 Saturday and Sunday.

Refunds & Returns

For more information on our Returns Offer, please see our Refunds and Returns page.

Price Promise

Looking for more information on our new Price Promise? Visit for more details.